Downloading app
Hello I’m having problems downloading a app it tells me to put in my password then it’ll go to page that tells me to payment information which I did but still can’t download any apps
iPhone 7, iOS 14
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Hello I’m having problems downloading a app it tells me to put in my password then it’ll go to page that tells me to payment information which I did but still can’t download any apps
iPhone 7, iOS 14
See - > Require a password for App Store and iTunes purchases
Require a password for App Store and iTunes purchases - Apple Support
If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one.
Check also ⤵️
1.
If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.
2.
If your payment method is declined in the App Store or iTunes Store
If your payment method is declined in the App Store or iTunes Store - Apple Support
⤵️
Get more help
3.
If your Apple ID is locked or disabled
If your Apple ID is locked or disabled - Apple Support (CA)
-> Get a verification code and sign in with two-factor authentication
Get a verification code and sign in with two-factor authentication - Apple Support
4.
If you can't connect to the App Store, iTunes Store, or other Apple services
If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
-> If you tried all of the above steps and you still can’t connect, contact Apple Support.
See - > Require a password for App Store and iTunes purchases
Require a password for App Store and iTunes purchases - Apple Support
If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one.
Check also ⤵️
1.
If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.
2.
If your payment method is declined in the App Store or iTunes Store
If your payment method is declined in the App Store or iTunes Store - Apple Support
⤵️
Get more help
3.
If your Apple ID is locked or disabled
If your Apple ID is locked or disabled - Apple Support (CA)
-> Get a verification code and sign in with two-factor authentication
Get a verification code and sign in with two-factor authentication - Apple Support
4.
If you can't connect to the App Store, iTunes Store, or other Apple services
If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
-> If you tried all of the above steps and you still can’t connect, contact Apple Support.
Try to delete & reinstall the app if that does not help you can try signing out of the app store then power off your iPhone. Press volume up volume down quickly then press & hold the power button until your iPhone powers down & you see the apple logo, then release power button, sign back into app store & see if the app works correctly if not report said app or contact the developer using the apple support app.
Downloading app