I have an Epson ET-2850 printer. When I try to scan I get this error message: Failed to open a connection to the device (-21345). Please advise.

I have an Epson ET-2850 printer connected to my iMac (Monterey) via WIFI. I updated the firmware on my printer this morning, then uninstalled and reinstalled my printer. I can print fine, but when I try to scan a document, I get this error message: Failed to open a connection to the device (-21345). Please advise how I can scan.

iMac 27″, macOS 12.5

Posted on Aug 31, 2022 7:02 AM

Reply
4 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have an Epson ET-2850 printer. When I try to scan I get this error message: Failed to open a connection to the device (-21345). Please advise.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.