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iPhone trade in

Hi!


I was wondering if anyone could help with how a trade in works? I have just received my new phone but nothing to send my phone back? Am I meant to take it into a store? Or buy something to send it back?


can someone please help me, I’m very confused!!

iPhone 11 Pro, iOS 15

Posted on Aug 31, 2022 7:19 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 31, 2022 7:38 AM

Important:


2 replies

Aug 31, 2022 7:35 AM in response to Xxlucywoodxx

When you purchased your new phone from Apple’s website or the Apple Store app, if you specified that you’re trading in your old phone, you’ll receive a trade-in kit by mail. This can be delivered separately from your new phone and is a small cardboard box which will have a pre-paid shipping label to send the old device back.


Visit https://secure.store.apple.com/shop/order/list and enter your order number. You should get tracking information about where your trade-in kit is.

iPhone trade in

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