TV Episode Will Not Download

I have purchased a boxset and when reviewing its download to my computer, I noticed one episode was missing. I confirmed in the iTunes store under "Purchased/Not on This Computer" that it was outstanding. I attempted to download it but received an error--ERR = 500. I have rebooted iTunes, my computer, &tc, however, I keep receiving the same error or the Internal Server Error. The drive it is being downloaded to has over 7 TB of free space. The error comes immediately, there is no attempt to download anything first. The other 200+ episodes of the series downloaded fine. Any ideas?


Windows, Windows 10

Posted on Aug 31, 2022 11:17 AM

Reply

Similar questions

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

TV Episode Will Not Download

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.