IPTVX can't play Live TV
Currently playing/subscribed with IPTVX apps in apple TV, the problem is I can't play live TV, our network us under sonicwall protection. Please help. Thanks
User profile for user:
K_Faith
User level:
Community Specialist
Hello RWF0728,
Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with viewing live TV in a third party app. To start, see if the steps here help: If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support
"If the movie or TV show won't start playing
After each step, try to stream or download the movie or TV show again.
- Check the System Status page for service interruptions or check a third-party provider's website for any interruptions. If there are service interruptions, try to stream or watch the video later.
- If you're having trouble signing in with your Apple ID, you can reset your Apple ID password or learn how to get a verification code and sign in with two-factor authentication.
- If your cellular connection is poor, connect to Wi-Fi instead.*
- Try watching on a different device using the same Wi-Fi or cellular connection. If it doesn't work, contact your internet service provider to see if there's an issue with your network.
- If other people are using Apple TV+ or Apple TV channels, make sure it doesn't exceed the limits for streaming on multiple devices.
* Make sure that your Wi-Fi router is 802.11a/g/n/ac compatible. Streaming HD content requires 8 Mbit/s or faster. Slower tiers of Wi-Fi connections might not be fast enough to stream HD video content."
For more help, please reach out to the developer of the app as described here:How to contact an app developer - Apple Support
We hope this helps.
Cheers!