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leylah288 Author

Level 1

4 points

My Face ID is not working

iPhone XS Max, iOS 15

Posted on Sep 1, 2022 12:59 AM

Top-ranking reply

ProustGiulio

Level 10

208,584 points

Posted on Sep 1, 2022 1:02 AM

If the issue persists (after performing the steps provided in the support article that led you here), contact Apple Support directly, using this specific link:--> Apple Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

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My Face ID is not working

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