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How to fix Iphone 12 pro which stuck on the Apple Logo?

My phone memory is full and its stuck on the Apple logo. Last night the backup did not work.

Tried to do update today but the device keeps disconnecting from the Finder. It is on a loop.

Any help, please, I don't want to use the 'Restore factory settings' in Finder because have treasured videos and audios with my Mum.

iPhone 12 Pro, iOS 15

Posted on Sep 1, 2022 1:17 AM

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Question marked as Top-ranking reply

Posted on Sep 1, 2022 1:45 AM

Please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly


1 reply

How to fix Iphone 12 pro which stuck on the Apple Logo?

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