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Level 1

4 points

iPhone serial number

Hey, after i bought my iphone 13 7months ago and it suddenly have a motherboard issue. Luckily its still in warranty so i got to the nearest apple authorised service centre. After a week i got my iphone back and they said that they had repaired the motherboard. But then i notice there are 2 iphone 13 under my apple id with different serial number. So may i know if this is my old phone or they actually gave me a new phone?

iPhone 13, iOS 15

Posted on Sep 1, 2022 5:50 AM

Top-ranking reply

KiltedTim

Level 10

202,828 points

Posted on Sep 1, 2022 6:01 AM

They did not “repair the motherboard”. They replaced the phone entirely.

Remove the one you no longer have from your account.

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iPhone serial number

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