Gray pop up windows in Mail
When in Mail. If you leave your cursor on a picture or store link in an email. These annoying gray colored windows pop up with internet info in them. How do you stop that from. happening? Thank you.
Mac mini, macOS 12.5
When in Mail. If you leave your cursor on a picture or store link in an email. These annoying gray colored windows pop up with internet info in them. How do you stop that from. happening? Thank you.
Mac mini, macOS 12.5
Clear all history and website data , do you use any extensions remove them Change Extensions preferences in Mail on Mac - Apple Support
Clear your browsing history in Safari on Mac - Apple Support
Manage cookies and website data in Safari on Mac - Apple Support
Right click on the url and follow these settings .
Change Viewing preferences in Mail on Mac - Apple Support
Follow Change Websites preferences in Safari on Mac - Apple Support
Customise settings for each website in Safari on Mac - Apple Support
Clear all history and website data , do you use any extensions remove them Change Extensions preferences in Mail on Mac - Apple Support
Clear your browsing history in Safari on Mac - Apple Support
Manage cookies and website data in Safari on Mac - Apple Support
Right click on the url and follow these settings .
Change Viewing preferences in Mail on Mac - Apple Support
Follow Change Websites preferences in Safari on Mac - Apple Support
Customise settings for each website in Safari on Mac - Apple Support
Hello David Gurga,
We understand you have an issue with pop up windows in the Mail app on your Mac. We'll do our best to assist with this.
Are you referring to the look up feature or pop up window when you hoover over the link and select the drop down option? It browses online for the link or photo. However, you would have to select that drop down option to see this pop up window.
We'd recommend isolating this behavior further with these steps:
If the issue is specific to your user, you can try to relaunch the Mail app while simultaneously holding down the Shift key as it loads up. Release Shift key once it has opened completely. This should remove the app's saved state.
Let us know how it goes, cheers.
See the article Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
How to identify fraudulent emails and messages
Scammers try to copy email and text messages from legitimate companies to trick you into giving them your personal information and passwords. These signs can help you identify phishing emails:
Don't download this link , simply delete the fraudulent mail to trash and empty the trash from apple mail application Safety tips for handling email attachments and content downloaded from the Internet - Apple Support
Hi David Gurga,
Thanks for the reply and screenshot! While there's not a way to disable the link previews you're showing, we always welcome feedback. If you'd like to submit a suggestion, you can do so with this link: Product Feedback - Apple
Take care.
For normal working mail app these pop ups never appear , create a new admin account in users and groups and configure mail accounts , check if this pop up once again occur .
I just got your reply email and it's happening in that email too. Any link or a photo in an email. These internet info poxes show up. And I wouldn't think a reply from the apple website would have Phishing links in it. Very annoying.
To better explain what I'm asking are these things.
To all of you. Thank you for your inputs. I tried but haven't found a solution.
Gray pop up windows in Mail