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Level 1

8 points

I can't turn off my iPhone 8

Why won’t it shut down? I have tried the up volume, down volume, then holding in right side. It seems to havr no effect.

[Re-Titled by Moderator]

Posted on Sep 1, 2022 5:01 PM

Top-ranking reply

Level 10

212,510 points

Posted on Sep 1, 2022 5:15 PM

Then you aren’t doing it correctly:

THEN

THEN

Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.

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