Not received refund
Hi, I recently requested a refund which I didn't receive back in my bank account. The payment methods of buying were from Apple pay but I didn't receive any refund. It was two items in total.
Thanks.
iPhone 11 Pro Max, iOS 15
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If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.
See this Apple article: Check the status of a refund for apps or content that you bought from Apple
Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)
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When will I get the money back?
If your refund is approved, the funds will be applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.
All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.