My airbud is not connecting

I cannot connect my apple air pods

Posted on Sep 2, 2022 2:53 AM

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Question marked as Top-ranking reply

Posted on Sep 4, 2022 8:27 AM

Hello Asher2017,


Thanks for reaching out to Apple Support Communities. We see you have some questions about connecting your AirPods, and we'd like to help. The following link may be able to help with what you're seeing: If your AirPods won't connect - Apple Support

If you can't connect to your iPhone, iPad, or iPod touch
1. Make sure that you have an iPhone or iPod touch with the latest version of iOS, or an iPad with the latest version of iPadOS.
2. Put both AirPods in the charging case and make sure that both AirPods are charging.
3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
5. Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the charging case for up to 10 seconds. The status light should flash white, which means that your AirPods are ready to connect.AirPods charging cases
6. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone, iPad, or iPod touch.
7. Follow the steps on the screen of your iPhone, iPad, or iPod touch.
8. Test your AirPods. If you still can't connect, reset your AirPods.



Let us know, and we'll go from there.


Regards.

1 reply
Question marked as Top-ranking reply

Sep 4, 2022 8:27 AM in response to Asher2017

Hello Asher2017,


Thanks for reaching out to Apple Support Communities. We see you have some questions about connecting your AirPods, and we'd like to help. The following link may be able to help with what you're seeing: If your AirPods won't connect - Apple Support

If you can't connect to your iPhone, iPad, or iPod touch
1. Make sure that you have an iPhone or iPod touch with the latest version of iOS, or an iPad with the latest version of iPadOS.
2. Put both AirPods in the charging case and make sure that both AirPods are charging.
3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
5. Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the charging case for up to 10 seconds. The status light should flash white, which means that your AirPods are ready to connect.AirPods charging cases
6. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone, iPad, or iPod touch.
7. Follow the steps on the screen of your iPhone, iPad, or iPod touch.
8. Test your AirPods. If you still can't connect, reset your AirPods.



Let us know, and we'll go from there.


Regards.

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My airbud is not connecting

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