Indexing

I just got a new phone yesterday iPhone 13 and I noticed that it continuously keeps saying more photos and links will be shared once messages finish indexing? Plus the apps that I have Face ID on aren’t working anymore I did the new update I have turned the phone off and on multiple times and in iCloud messages and in Safari toggled the button on/off multiple times the share links & photos don’t come up anymore in my safari even the face recognition I turned on an off restarted the phone multiple times still not working? And it all worked on my previous phone prior to getting this phone

iPhone 13

Posted on Sep 2, 2022 6:30 AM

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4 replies

Sep 4, 2022 8:58 AM in response to amb8383

Hi amb8383,


We appreciate you reaching out to us. We understand that you are reaching out regarding your new device indexing.


Based on the details you've provided, it sounds like you restored from a backup.

As mentioned in the article below, "Content like your apps, photos, music, and other information will continue to restore in the background for the next several hours or days, depending on the amount of information there is."

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


We recommend that you check if there is any improvement after 48 hours.

Also, it may help if you keep your device connected to a known-good Wi-Fi network.





Take care!


Sep 4, 2022 10:28 AM in response to amb8383

it is normal to have to enter your password again to enable Face ID in most apps when you get a new phone (there is always a password behind Face ID).

They can detect Face ID was changed or setup again.. or a new phone. You just need to enter the password in the app to enable it again. or find the toggle switch in the app and turn it on again

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