Is these AirPods fake?
The serial number in the box and the case are the same but not in settings.
[Image Edited by Moderator to Remove Personal Information]
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
The serial number in the box and the case are the same but not in settings.
[Image Edited by Moderator to Remove Personal Information]
Hi,
You should see the same serial number on the packaging, on the inside of the charging case, and in Settings > Bluetooth > AirPods or Settings > General > About if they are paired.
If the serial number aligns with the packaging, and the inside of the charging case, then that should also reflect in Settings. This is due to the product identifier being the wireless charging case, not the AirPods.
I would recommend contacting Apple Support for further clarification.
Hi,
You should see the same serial number on the packaging, on the inside of the charging case, and in Settings > Bluetooth > AirPods or Settings > General > About if they are paired.
If the serial number aligns with the packaging, and the inside of the charging case, then that should also reflect in Settings. This is due to the product identifier being the wireless charging case, not the AirPods.
I would recommend contacting Apple Support for further clarification.
Yassinkhelif20 Said:
"Q: Is these AirPods fake?: The serial number in the box and the case are the same but not in settings."
-------
Thank you for the photos.
Who is the seller? If it is Apple, then contact Apple. See if they were mis-packaged. They should read the same.
Apple Contact Info:
Is these AirPods fake?