Why Transparency Mode switches off?

The transparency mode switches off by itself after fully charging them overnight. I tried to reset it, but no luck. The only way to turn them back on is to go to Settings and turn them back on by following 4 steps.

Thanks.




Posted on Sep 3, 2022 6:52 AM

Reply
8 replies

Sep 4, 2022 2:27 PM in response to Girshon Rutstein

Thanks for reaching out, Girshon Rutstein.


It sounds like you're looking for an easier way to turn on Transparency mode on your AirPods. We can help.


A great resource that may help is AirPods Pro and AirPods Max Active Noise Cancellation and Transparency mode, which recommends:


"When you're wearing both AirPods, press and hold the force sensor on either AirPod to switch between Active Noise Cancellation and Transparency mode. You can customize which modes to switch between (Active Noise Cancellation, Transparency mode, and Off) in Bluetooth settings on your iPhone, iPad, or Mac."


Give that a try, and see if there is any improvement.


Take care.


Sep 4, 2022 2:53 PM in response to AdvisorMP

Yes, I knew about this shortcut the day I received the AirPods, (2 sets of them) It does switch but, the transparency settings in the main setting are off, no matter what you do. Unless I go to:

  1. Accessibility, 2 Audio/Visual 3. Headphones Accommodation 4. Transparency switch to ON. It's the only way.

I will try to reset the Aipods Pro again since the iOS was updated a few times since I got the AirPods


Thanks.

Sep 5, 2022 12:28 PM in response to claire504

I did contact them and they suggested sending the AirPods pro in and they will investigate if it's repairable or not. If not, they would send me a new one refurbished. Unfortunately, I can not be without one, as I am using them as a hearing boost device. So the easiest way is to buy a new pair. That is too bad that small devices like AirPods pro are not replaceable even being under the warranty. :o( Besides, they still would say that they work fine, just reset them, and they will work fine.

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Why Transparency Mode switches off?

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