Unknown part on my camera
I want to know how can my camera be fixed. It says that it has an “unknown part”.
iPhone 13, iOS 15
User profile for user:
Eric_G1
User level:
Community Specialist
Hello shauncyy23,
This page here will help to provide info on the 'unknown part' alert: About genuine iPhone cameras - Apple Support
The page helps to note the following reasons may cause that alert:
You will see an Unknown Part message if the camera installation is incomplete or if the camera:
•Was replaced with a nongenuine camera
•Was already used or installed in another iPhone
•Isn't functioning as expected
You may try seeking out a local Apple Store or Apple Authorized Service Provider for assistance. This page can help with finding a local store: Choose Your Country or Region
Cheers.