Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face ID Doesn’t Recognize Me

Happy Labor Day. I have tried all the troubleshooting recommendations but Face ID still doesn’t recognize me in apps I have reset Face ID 3 times, cleaned the cameras, etc but nothing seems to work. I don’t want to take the drastic step of a device reset. ?

iPhone 13

Posted on Sep 5, 2022 7:46 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 5, 2022 7:51 AM

Then it's time to make an appointment at the Genius Bar to have it diagnosed.


Genius Bar Reservation and Apple Support Options - Apple


1 reply

Face ID Doesn’t Recognize Me

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.