Phone won’t hook up to wifi. Shows it’s checked but, doesn’t connect.
It was all networks. My husband went to Verizon and they told him to do a hard restart. So we did that and it is working now. Thank you all for your help.
It was all networks. My husband went to Verizon and they told him to do a hard restart. So we did that and it is working now. Thank you all for your help.
kathy ~ See if this helps:
If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support
...Found by searching Apple's Knowledge Base.
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First troubleshooting step is to restart your router.
The next (or possible the first) is to delete any VPN apps and VPN profiles on your phone.
Next Reset Network settings on your phone.
kathy ~ What model of iPhone is it?...
Settings > General > About > Model Name
And what version of iOS is it running?...
Settings > General > About > Software Version
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Have you tried other networks? Is the problem with all networks, or just your home network?
And to verify, you do NOT have a VPN app installed, and you do not have a VPN Profile installed, even if you are currently not using VPN. Correct?
It is an iPhone 12 with 15.6.1 software
Done and still the same.
Did that and no change
Wifi won’t connect
