iPhone 11 and 13 stop charging at 40%

My sister and I bought new phones and chargers. We both have a problem where the charge stops around 40% (starting the charge around 20%). Also the 20w charger starts overheating, so we don't know if the charge stops because of the temperature of the chargers or vice versa.

When this happens, we change the charger and it works until fully charged.

We tried switching between our cables, chargers and both of them and it keeps happening.

Could it be an iOS error? Or both of our chargers aren't original? (I ask this because we live in Argentina and it might be possible)

iPhone 13, iOS 15

Posted on Sep 5, 2022 8:08 PM

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Question marked as Top-ranking reply

Posted on Sep 6, 2022 12:51 AM

Hey there,


Your Apple lithium-ion battery uses fast charging to quickly reach 80% of its capacity, then switches to slower trickle charging. The amount of time it takes to reach that first 80% will vary depending on your settings and which device you’re charging. Software may limit charging above 80% when the recommended battery temperatures are exceeded. This combined process not only lets you get out and about sooner, it also extends the lifespan of your battery.


as you say maybe your charger is not original if you bought it from a third party store make sure to buy any chargers to your Apple devices from Apple Store or AASP (Apple Authorized Service provider) you can find one by this link ☞ Find Locations - Apple


if you bought this charger from Apple Store or AASP see this article ☞ If your iPhone, iPad, or iPod touch gets too hot or too cold - Apple Support


this is all the normal situation that will make your iPhone is warm:


When you use the device or charge the battery, the device might get warm. You might notice that your device feels warmer in these situations:

When you set up your device the first time

When you restore from a backup

When apps reindex or reanalyze data, like Photos tagging for faces, places, or keywords after a software update

When you use graphics-intensive or augmented-reality apps or features


These conditions are normal, and your device will return to a regular temperature when complete.


Here are some of the higher ambient-temperature conditions and activities that might cause the device to change performance and behavior:

Leaving the device in a car on a hot day.

Leaving the device in direct sunlight for an extended period of time.

Using certain features in hot conditions or direct sunlight for an extended period of time, such as GPS tracking or navigation in a car, playing a graphics-intensive game, or using augmented-reality apps."

1 reply
Question marked as Top-ranking reply

Sep 6, 2022 12:51 AM in response to _thehermit

Hey there,


Your Apple lithium-ion battery uses fast charging to quickly reach 80% of its capacity, then switches to slower trickle charging. The amount of time it takes to reach that first 80% will vary depending on your settings and which device you’re charging. Software may limit charging above 80% when the recommended battery temperatures are exceeded. This combined process not only lets you get out and about sooner, it also extends the lifespan of your battery.


as you say maybe your charger is not original if you bought it from a third party store make sure to buy any chargers to your Apple devices from Apple Store or AASP (Apple Authorized Service provider) you can find one by this link ☞ Find Locations - Apple


if you bought this charger from Apple Store or AASP see this article ☞ If your iPhone, iPad, or iPod touch gets too hot or too cold - Apple Support


this is all the normal situation that will make your iPhone is warm:


When you use the device or charge the battery, the device might get warm. You might notice that your device feels warmer in these situations:

When you set up your device the first time

When you restore from a backup

When apps reindex or reanalyze data, like Photos tagging for faces, places, or keywords after a software update

When you use graphics-intensive or augmented-reality apps or features


These conditions are normal, and your device will return to a regular temperature when complete.


Here are some of the higher ambient-temperature conditions and activities that might cause the device to change performance and behavior:

Leaving the device in a car on a hot day.

Leaving the device in direct sunlight for an extended period of time.

Using certain features in hot conditions or direct sunlight for an extended period of time, such as GPS tracking or navigation in a car, playing a graphics-intensive game, or using augmented-reality apps."

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iPhone 11 and 13 stop charging at 40%

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