Powerpoint files on iCloud drive do not open

All my powerpoint are on my iCloud drive only. For some reason the .ppt files cannot open but I get a message saying "Powerpoint can't open this type of slide". The file is a .pptx but kind says JPEG image. What should I do?


MacBook Pro 13″, macOS 12.2

Posted on Sep 5, 2022 11:41 PM

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Question marked as Top-ranking reply

Posted on Sep 7, 2022 11:14 AM

Hello, KimWeck.


We'd be pleased to help you figure this one out. Have you tried directing your Mac to use Powerpoint specifically to open that file? This article explains how: Choose an app to open a file on Mac - Apple Support. On your Mac, do one of the following:

    1. Drag the file onto the app icon in the Finder or the Dock.
    2. Select the file in the Finder, choose File > Open With, then choose an app.
    3. Control-click the file, choose Open With, then choose an app.
    4. Open the app, then choose File > Open.


This article may also offer some helpful advice to work within iCloud Drive: Access and manage your files in iCloud Drive - Apple Support.


Let us know if we can help with anything else at all or if this doesn't settle your issue. Thanks and have a fabulous day!




1 reply
Question marked as Top-ranking reply

Sep 7, 2022 11:14 AM in response to KimWeck

Hello, KimWeck.


We'd be pleased to help you figure this one out. Have you tried directing your Mac to use Powerpoint specifically to open that file? This article explains how: Choose an app to open a file on Mac - Apple Support. On your Mac, do one of the following:

    1. Drag the file onto the app icon in the Finder or the Dock.
    2. Select the file in the Finder, choose File > Open With, then choose an app.
    3. Control-click the file, choose Open With, then choose an app.
    4. Open the app, then choose File > Open.


This article may also offer some helpful advice to work within iCloud Drive: Access and manage your files in iCloud Drive - Apple Support.


Let us know if we can help with anything else at all or if this doesn't settle your issue. Thanks and have a fabulous day!




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Powerpoint files on iCloud drive do not open

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