iPhone 11 can't show warranty details (2022)

Hi there. Recently I faced problems with my iphone and get to change with a new device as my iphone still under warranty. After i get my new phone, I paid for 1 year warranty extension as suggested by the consultant. For now, I've been using the phone for 1 week+ but when I try to check for the warranty online, it keeps showing this: Please activate your device. We're unable to display coverage details because your device hasn't been registered.

Please contact your Apple product retailer or

your wireless carrier to register this device.


Is there any solution for this? I've activated my phone and been using it.


iPhone 11, 15

Posted on Sep 6, 2022 8:03 PM

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4 replies

Sep 6, 2022 8:16 PM in response to exk99

exk99 Said:

"iPhone 11 can't show warranty details (2022): [...]For now, I've been using the phone for 1 week+ but when I try to check for the warranty online, it keeps showing this: Please activate your device. We're unable to display coverage details because your device hasn't been registered.[...]"

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Thank you for the screenshot.


Troubleshooting iPhone Activation:

  1. Try this Link: Set up your iPhone, iPad, or iPod touch - Apple Support
  2. Scroll to: Activate your device
  3. Proceed from there as necessary

Sep 6, 2022 10:09 PM in response to exk99

exk99 Said:

"iPhone 11 can't show warranty details (2022): Thank you for the reply! However, any of the solutions in the link does not work for my iphone. My iphone does not seems to be any SIM card problem. I've activated my phone and continually using it as usual for 1 week. But this warranty issue really got me upset."

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Verify if this is Covered:

  1. Get the Serial Number: Find the Serial Number of your AirPods - Apple Support
  2. Enter the Serial Number here: https://checkcoverage.apple.com/.
  3. View the results.

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iPhone 11 can't show warranty details (2022)

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