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Troubleshooting Installation of macOS Monterey

I have an iMac retina 5K, 27-inch, Late 2015, so I should be able to download macOS Monterey. But each time I try to install it fails and brings me back to the initial set-up window. Any ideas?

Thanks! Laura



iMac, OS X 10.11

Posted on Sep 6, 2022 10:24 PM

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Question marked as Top-ranking reply

Posted on Sep 7, 2022 7:49 AM

Berkeley TCM wrote:

I have an iMac retina 5K, 27-inch, Late 2015, so I should be able to download macOS Monterey. But each time I try to install it fails and brings me back to the initial set-up window. Any ideas?
Thanks! Laura




try again from a safeboot— How to use safe mode on your Mac - Apple Support


2 replies
Question marked as Top-ranking reply

Sep 7, 2022 7:49 AM in response to Berkeley TCM

Berkeley TCM wrote:

I have an iMac retina 5K, 27-inch, Late 2015, so I should be able to download macOS Monterey. But each time I try to install it fails and brings me back to the initial set-up window. Any ideas?
Thanks! Laura




try again from a safeboot— How to use safe mode on your Mac - Apple Support


Troubleshooting Installation of macOS Monterey

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