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arvindpya Author

Level 1

4 points

iPhone touch screen is not responsive

Abruptly my iphone 11 touch is not responsive. Even i restarted the phone and checked, Touch is not responsive. Note I am getting calls and messages but i am not able to attend those due to sudden unresponsive of Touch

[Re-Titled by Moderator]

iPhone 11, iOS 15

Posted on Sep 7, 2022 6:05 AM

Best reply

Smilin-Brian

Level 9

54,973 points

Posted on Sep 7, 2022 9:19 AM

If your screen is too sensitive or responds intermittently to touch:

Restart your iPhone.
Make sure that your screen is clean and free of any debris or water.
Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
Remove any cases or screen protectors.

If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, I recommend service.

Service Checklist:

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Call Apple Support at 1-800-APLCARE. 📞
International Support. 🌐
Contact Apple Support. 📝
Live chat using Messages. 💬

Click ▶︎ Check Repair Status. 🔧

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iPhone touch screen is not responsive

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