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iPhone touch screen is not responsive

Abruptly my iphone 11 touch is not responsive. Even i restarted the phone and checked, Touch is not responsive. Note I am getting calls and messages but i am not able to attend those due to sudden unresponsive of Touch


[Re-Titled by Moderator]


iPhone 11, iOS 15

Posted on Sep 7, 2022 6:05 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 7, 2022 9:19 AM

If your screen is too sensitive or responds intermittently to touch:


  1. Restart your iPhone.
  2. Make sure that your screen is clean and free of any debris or water.
  3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
  4. Remove any cases or screen protectors.


If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status. 🔧

2 replies
Question marked as Top-ranking reply

Sep 7, 2022 9:19 AM in response to arvindpya

If your screen is too sensitive or responds intermittently to touch:


  1. Restart your iPhone.
  2. Make sure that your screen is clean and free of any debris or water.
  3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
  4. Remove any cases or screen protectors.


If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status. 🔧

iPhone touch screen is not responsive

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