printer went offline

How do I get my HP Photosmart D110a All-in-one printer back online? Following HP troubleshoot it said to delete it and use their driver to reload it, except that then it says they no longer support the printer and no driver available for OS Cataline 10.15

Is it possible to get it back online?

Posted on Sep 7, 2022 8:50 AM

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Question marked as Top-ranking reply

Posted on Sep 7, 2022 10:12 AM

Hi,


The HP Photosmart e-All-in-One Printer - D110a does not appear to be a model supporting the AirPrint technology.


The drivers on the HP support site are for older system versions. However, there is a package download from Apple (HP 5.1.1 Printer Software Update) that perhaps could be of interest instead. In the referenced article Printer and scanner drivers for Mac - Apple Support, an HP Photosmart D110 series driver version 3.3.2 is listed.


Make sure that you have backup copies of all important files before testing anything.


Add a printer on Mac – Apple Support (UK)

Reset the Mac printing system to solve a problem – Apple Support (UK)

1 reply
Question marked as Top-ranking reply

Sep 7, 2022 10:12 AM in response to dorothyjg

Hi,


The HP Photosmart e-All-in-One Printer - D110a does not appear to be a model supporting the AirPrint technology.


The drivers on the HP support site are for older system versions. However, there is a package download from Apple (HP 5.1.1 Printer Software Update) that perhaps could be of interest instead. In the referenced article Printer and scanner drivers for Mac - Apple Support, an HP Photosmart D110 series driver version 3.3.2 is listed.


Make sure that you have backup copies of all important files before testing anything.


Add a printer on Mac – Apple Support (UK)

Reset the Mac printing system to solve a problem – Apple Support (UK)

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printer went offline

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