Can't turn on tracking

Need tracking to be on to be able to sign into some of my accounts (like ebay)

However it doesn't let me change the setting saying my age information is missing.

I have updated the age setting (I am over 30 years old, so it should allow me) but it still says it's missing.

Posted on Sep 7, 2022 10:45 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 8, 2022 12:20 PM

Hello there,


Which device are you using? If you're using an iPhone, you can find the process to control app tracking permissions on iPhone here: Control app tracking permissions on iPhone


Review or change an app’s permission to track you

1. Go to Settings  > Privacy > Tracking.

The list shows the apps that requested permission to track you. You can turn permission on or off for any app on the list.

2. To stop all apps from asking permission to track you, turn off Allow Apps to Request to Track (at the top of the screen).


If you need to update the  birth date associated with your Apple ID, please check out this link that goes over how to do that: Update the birth date associated with your Apple ID


On your iPhone, iPad, or iPod touch

1. Go to Settings > [your name].
2. Tap Name, Phone Numbers, Email. You might need to enter your Apple ID password.
3. Tap Change Birthday or Birthday. 
4. Update your birth date, then tap Done. If you're changing a birth date for a child, learn what to do


Thanks!

1 reply
Question marked as Top-ranking reply

Sep 8, 2022 12:20 PM in response to Diego_Piascik

Hello there,


Which device are you using? If you're using an iPhone, you can find the process to control app tracking permissions on iPhone here: Control app tracking permissions on iPhone


Review or change an app’s permission to track you

1. Go to Settings  > Privacy > Tracking.

The list shows the apps that requested permission to track you. You can turn permission on or off for any app on the list.

2. To stop all apps from asking permission to track you, turn off Allow Apps to Request to Track (at the top of the screen).


If you need to update the  birth date associated with your Apple ID, please check out this link that goes over how to do that: Update the birth date associated with your Apple ID


On your iPhone, iPad, or iPod touch

1. Go to Settings > [your name].
2. Tap Name, Phone Numbers, Email. You might need to enter your Apple ID password.
3. Tap Change Birthday or Birthday. 
4. Update your birth date, then tap Done. If you're changing a birth date for a child, learn what to do


Thanks!

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Can't turn on tracking

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