Ask permission from child doesn’t work

I have family sharing but I don’t receive the notification from my child after he press on ask permission on his device. I don’t understand why. It worked until recently and not anymore. When he ask permission, it goes back to get app on his phone ???

iPhone 13 Pro

Posted on Sep 7, 2022 11:05 AM

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Question marked as Top-ranking reply

Posted on Sep 7, 2022 1:48 PM

If Ask to Buy isn't working If Ask to Buy isn't working - Apple Support


Make sure you haven't disabled notifications.


Sometimes it helps to have the devices involved take a fresh look at settings:

- Try signing out of accounts and back in again.

- Restarting is a simple step that can resolve many unexpected behaviors.


If a problem persists, particularly over several days, try contacting Apple for assistance:


Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


"See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

Sep 7, 2022 1:48 PM in response to julench

If Ask to Buy isn't working If Ask to Buy isn't working - Apple Support


Make sure you haven't disabled notifications.


Sometimes it helps to have the devices involved take a fresh look at settings:

- Try signing out of accounts and back in again.

- Restarting is a simple step that can resolve many unexpected behaviors.


If a problem persists, particularly over several days, try contacting Apple for assistance:


Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


"See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support


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Ask permission from child doesn’t work

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