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Photos are now HEIC files

The photos I take on my iPhone, when shown in my iCloud folder on my PC are now HEIC files (the older photos are still jpg).


How can I get my iPhone to save the photos ad jpg files?


thanks - dave

Windows, Windows 10

Posted on Sep 7, 2022 11:04 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 10, 2022 12:18 PM

Hey DavidThielen,


We'd be happy to help out. Sounds like your photos are saving as HEIC files instead of JPGs as you prefer. We can help with that.


This just indicates that you're using High Efficiency for Camera Capture. This is required for any cinematic video, 4k at 60 FPS, 1080p at 240 FPS, and HDR video. HEIC also reduces the file size.


if you're not performing any of the actions listed above and aren't concerned about the storage size of your photos and videos, you can still capture JPGs by going to Settings > Camera > Under Camera Capture tap on 'Most Compatible'.


For more info, check out: Using HEIF or HEVC media on Apple devices - Apple Support


We hope this helps out.


Take care!


1 reply
Question marked as Top-ranking reply

Sep 10, 2022 12:18 PM in response to DavidThielen

Hey DavidThielen,


We'd be happy to help out. Sounds like your photos are saving as HEIC files instead of JPGs as you prefer. We can help with that.


This just indicates that you're using High Efficiency for Camera Capture. This is required for any cinematic video, 4k at 60 FPS, 1080p at 240 FPS, and HDR video. HEIC also reduces the file size.


if you're not performing any of the actions listed above and aren't concerned about the storage size of your photos and videos, you can still capture JPGs by going to Settings > Camera > Under Camera Capture tap on 'Most Compatible'.


For more info, check out: Using HEIF or HEVC media on Apple devices - Apple Support


We hope this helps out.


Take care!


Photos are now HEIC files

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