You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I cant clear my mail storage

I read someones message about not being able to remove mail storage, im also having this issue i tried offloading and deleting the app and nothing. I have attached a picture of how the mail app still sits there it just wont remove and its taken up majority of my phones storage please help!

Posted on Sep 7, 2022 3:15 PM

Reply
1 reply

Sep 10, 2022 2:25 PM in response to Cantclearstorage

Hello Cantclearstorage,


Let's use the steps below to restart your iPhone, if you haven't already done so since making those changes:


1. Press and hold either volume button and the side button until the power-off slider appears.
The volume button is located on the left side of the device, and the side button is located on the right

2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.


You can also find those steps in this resource: Restart your iPhone - Apple Support Sometimes a restart can help address odd behaviors.


Additionally, does that still persist if you temporarily disable Low Power Mode? Use Low Power Mode to save battery life on your iPhone or iPad - Apple Support


Let us know, and we'll keep moving forward from there.

I cant clear my mail storage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.