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Word Documents on Mac Pro

I upgraded to Catalina and my Word Documents will not open

What can I do?


MacBook Pro 13″, macOS 10.15

Posted on Sep 7, 2022 10:29 PM

Reply
Question marked as Best reply

Posted on Sep 7, 2022 10:39 PM

2ndRossGirl Said:

"Word Documents on Mac Pro: I upgraded to Catalina and my Word Documents will not open What can I do?"

-------


Issues With MS Office on Catalina:


A. Incompatibly:

You probably need a newer version of Office, to run Word on Catalina.


B. Catalina is 64Bit-Only:

Also, Catalina is 64-bit only. So, if your version is 32-bit, then that is why it is not opening.


C. Successfully Installing Office:

1. Reinstall Microsoft Office:

If you cannot reinstall this, request a new security code from Microsoft.


2. Perform the uninstallation:

For instructions, go here: Uninstall Office for Mac - Microsoft Support


Next...

3. Perform this Install Once More...

If you cannot install this, then request a new key from Microsoft.


How to Contact Microsoft

Chat with Microsoft: Contact Us - Virtual Agent - Microsoft Support. They are the developers of the software. Just dragging to into the trash will leave temporary files laying about your Mac. So, ask the Microsoft Rep how to install.

3 replies
Question marked as Best reply

Sep 7, 2022 10:39 PM in response to 2ndRossGirl

2ndRossGirl Said:

"Word Documents on Mac Pro: I upgraded to Catalina and my Word Documents will not open What can I do?"

-------


Issues With MS Office on Catalina:


A. Incompatibly:

You probably need a newer version of Office, to run Word on Catalina.


B. Catalina is 64Bit-Only:

Also, Catalina is 64-bit only. So, if your version is 32-bit, then that is why it is not opening.


C. Successfully Installing Office:

1. Reinstall Microsoft Office:

If you cannot reinstall this, request a new security code from Microsoft.


2. Perform the uninstallation:

For instructions, go here: Uninstall Office for Mac - Microsoft Support


Next...

3. Perform this Install Once More...

If you cannot install this, then request a new key from Microsoft.


How to Contact Microsoft

Chat with Microsoft: Contact Us - Virtual Agent - Microsoft Support. They are the developers of the software. Just dragging to into the trash will leave temporary files laying about your Mac. So, ask the Microsoft Rep how to install.

Word Documents on Mac Pro

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