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I can’t remove the Activation Lock

I cannot sign in in my Iphone 6s after I restore it because it’s locked by my previous icloud , I know the password now but he says your icloud locked for security reasons go to applied.apple.com to unlock …


when I go to sign in online it works then he want again the apple Id , after that he says we send to your email the instructions followed to unlock your apple Id , ok but how can I see the message while i cannot open my icloud mail !!


iPhone 6s

Posted on Sep 8, 2022 7:17 AM

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2 replies

Sep 8, 2022 8:27 AM in response to Bador-11

If you don't have 2 Factor Authentication enabled, contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


Apple on Twitter     


Messages chat with Apple  


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.     

I can’t remove the Activation Lock

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