I can’t upgrade my iCloud
Does anybody knows how to fix this. I just add on my balance to $10.31 and i want to upgrade my iCloud to 2tb which is $9.99 but when i about to buy it is says insufficient balance. And I can’t proceed to buy. Help please
Question marked as
User profile for user:
Jeff_888
User level:
Community Specialist
Hi fikriiamn,
Thank you for participating in the Apple Support Communities. Did you have any other unpaid or outstanding charges? You can review your purchase history by following these steps if needed: View your purchase history for the App Store, iTunes Store, and other Apple media services
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- Go to reportaproblem.apple.com.
- Sign in with your Apple ID and password.
- A list of your recent purchases appears. If you’re not sure what you were charged for but you know the amount of the charge, search for the amount. If you're looking for information about older purchases, find your purchase history in Settings or Account Settings on your device.
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If that doesn't help, you'll want to contact Apple Support to look into this. Contact Apple Support
Take care.