Problem with order iPhone 14 pro

Did anyone had problems with ordering the new iPhone 14 pro? I got an error every time i made the payment in the shopping bag.

iPhone 13 Pro

Posted on Sep 9, 2022 6:05 AM

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4 replies

Sep 9, 2022 6:45 AM in response to christof209

What kind of error?


To verify your payment information:

Sign in to your Apple ID account page and edit / update your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.


If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.

Sep 9, 2022 10:26 AM in response to christof209

Yes, it’s been an absolute shambles in the UK. I’ve been trying for 5 hours! On 5G, fast Wi-Fi, 3 different devices, in browser, in Apple Store app, nothing works! Reached out to Apple Support who eventually confirmed it was a known issue.


This has honestly been one of the worst online shopping experiences I’ve ever had. Even worse than last year! I have to start asking if it’s worth it, investing into all this Apple ecosystem when you get frustrating experience after frustrating experience.

Sep 9, 2022 11:06 AM in response to Raicya

This is NOT nonsense! Your comment is unhelpful at best. I was not criticising Apple Support if you had read my post carefully. I was criticising Apple Store and the experience of buying Apple Products online.


I said that I called Apple Support in the UK and can easily provide screenshots to prove both the call and the text messages happened. Plus, you just have to do a little research online to see how many people are experiencing errors in ordering the iPhone 14.


Although the Apple Support representative was kind, calm and courteous, and tried hard to be helpful, they were ultimately unable to help, and told me there were problems with the Apple Store website and app. I’m not sure if you’re able to dispute that, as it came from an Apple representative. I do suspect though that you don’t have the same training as they do, judging by your reply.

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Problem with order iPhone 14 pro

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