I need help to locate my phone
I lost my phone at work and it has been off since I lost it. I would like some help to locate it.
iPhone 12 Pro Max, iOS 15
I lost my phone at work and it has been off since I lost it. I would like some help to locate it.
iPhone 12 Pro Max, iOS 15
All you can do in such a situation is listed in these two support articles:--> If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support, and/or:--> Use the Find My app to locate a missing device or item - Apple Support
Regards
Giulio
All you can do in such a situation is listed in these two support articles:--> If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support, and/or:--> Use the Find My app to locate a missing device or item - Apple Support
Regards
Giulio
Device Offline?
I see my device in Find My, but it's offline
If you see "Offline," "No location available," or "Location Services Off," your device might be offline for one of these reasons:
Don't see your device?
Did you enable Find My?
Open the Find My app. Choose the Devices tab or the Items tab. Select your missing device or item, then choose Play Sound. If your device is offline, it won't play a sound until it connects to a network.13-May-2022
Use the Find My app to locate a missing device or item
If you didn't turn on Find My [device] before your device was lost or stolen, it can't be used to locate your device nor you can use the IMEI number for tracking the device. The best action would be to Change your Apple ID password and change the passwords for other internet accounts on your device. This can include email accounts, Facebook, Twitter, etc...
Don'ts
If you remove the device from your account after you erase it, Activation Lock will be turned off. This allows another person to turn on and use your device.
An example of my iPhone 5 is given in the GIF below. There is no "Undo" after you remove it from your account.
Find IMEI & Serial No. of the Lost Device
You may use a web browser to get the Serial Number and the IMEI Number. You cannot track using the IMEI number. but you may need it so keep it handy
Log in to https://appleid.apple.com with your Apple ID credentials. All your devices will be listed there. Click on any to get the details.
Do's, If you had enabled "Find My" before it was lost
Beware of Phishing!
Be careful and be smart to --> Recognize and avoid phishing messages, phoney support calls ...
Note: Apple will never send you any info on Lost/Found iPhones. It (Phishing) may appear as the image given below.
Switched Off? Still traceable
Even if the iPhone is switched off it is findable, see the pic below.
I need help to locate my phone