Why when I do a FaceTime call does it add 053 to all my contacts I’m trying to FaceTime and doesn’t ring the.
Why when I try and make a facetime call from my contacts it calls with 054 in front and doesn’t connect the other end
iPhone 11, iOS 15
User profile for user:
ArmMan1016
User level:
Community Specialist
Hi there Wurzle22,
Welcome to Apple Support Communities. We'd like to have you start with these steps to resolve this issue:
"If you can't make or receive FaceTime calls
If none of the above reasons apply to you, and you still can't make or receive FaceTime calls, follow these steps:
- Make sure that your device has a Wi-Fi connection to the Internet or a cellular-data connection.
- Learn more if you're using router, firewall, or security software that restricts Internet access.
- If you're trying to use FaceTime over cellular, make sure that Use Cellular Data is on for FaceTime. Go to Settings and tap Cellular or tap Mobile Data, then turn on FaceTime. If you're using an iPad, you might see Settings > Cellular Data.
- Go to Settings > FaceTime and make sure that FaceTime is on.
- If you see "Waiting for Activation," turn FaceTime off and then on again. Learn what to do if you can't activate FaceTime.
- If you don't see the FaceTime setting, make sure that Camera and FaceTime aren't off in Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps.
- Make sure that you have the correct phone number or email address listed.
- Go to Settings > General > Date & Time and turn on Set Automatically.
- Restart your device.
- Update your device to the latest version of iOS."
Further details are found in the Apple Support article: If you can't make a FaceTime call on your iPhone, iPad, or iPod touch - Apple Support
Feel free to reach back out if you have any questions.
Have a great day!