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Busy signal when called from home landline

When my wife calls from home landline she gets a busy signal always and I’m not on the phone

iPhone 8 Plus, iOS 15

Posted on Sep 9, 2022 12:14 PM

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Question marked as Best reply

Posted on Sep 11, 2022 7:36 AM

Hi Charlie1013,


Thanks for checking that setting.


Another thought, verify if your iPhone may have call forwarding enabled.

Also, do you have call waiting enabled?

  1. Settings
  2. iPhone

If call waiting is not enabled, check if your voicemail is working as expected, by not answering an incoming call.

Set up call forwarding and call waiting on iPhone - Apple Support


If a call is made from a different landline, does this caller also get a busy signal?

Are other cellular phones able to call your iPhone successfully?


Thanks!



5 replies
Question marked as Best reply

Sep 11, 2022 7:36 AM in response to Charlie1013

Hi Charlie1013,


Thanks for checking that setting.


Another thought, verify if your iPhone may have call forwarding enabled.

Also, do you have call waiting enabled?

  1. Settings
  2. iPhone

If call waiting is not enabled, check if your voicemail is working as expected, by not answering an incoming call.

Set up call forwarding and call waiting on iPhone - Apple Support


If a call is made from a different landline, does this caller also get a busy signal?

Are other cellular phones able to call your iPhone successfully?


Thanks!



Sep 10, 2022 6:02 PM in response to Charlie1013

Hello Charlie1013,


Thank you for reaching out in Apple Support Communities. We understand that your wife hears a busy signal from a landline to your iPhone. We'll be happy to help.


Our recommendation is to see if you have the feature called, "Silence Unknown Callers" turned on. If it's turned on, please turn it off and see if you can receive the landline call. To verify that, please go to Settings > Phone, then scroll down and make sure Silence Unknown Callers is turned off.


Please let us know if that helps.


Kind regards.

Busy signal when called from home landline

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