Gift card problem

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Level 1

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Gift card problem

Hello. I have a problem. I'm from Montenegro, Europe. The first gift card I received was from Germany. now i got it from austria, and i can't change the region for it to be accepted, because then i put german so the card would work. I still have 0.04 cents in my account from Stor, which I need to spend first in order to change the region to Austria. and at the same time it does not accept credit cards or this gift card that I just received. how do i solve this?

iPhone 13, iOS 15

Posted on Sep 9, 2022 12:36 PM

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Answer 1

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Raicya

Level 10

209,085 points

Sep 10, 2022 7:47 AM in response to Ivanabar111

See this Apple article: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

check. ⤵️

Card is not valid
Card has already been redeemed
Card is not activated
Code is unreadable
Code must be redeemed in a different country or region

You can't redeem Apple Gift Cards or App Store & iTunes Gift Cards outside the country or region of purchase. For example, if you bought an App Store & iTunes Gift Card in France, you can't redeem it in the App Store in the United States.

Contact Apple Support -> Contact Apple Support.

Click here for more support and assistance.

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Gift card problem

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