Trutone/faceid

Follow these steps, testing after each step:

• Face ID not working.
• Software Update.
• Turn iPhone on or off.
• Force Restart iPhone.

If that didn’t work, then it could be a hardware issue.

According to Apple:

Using diagnostics available in iOS 14.6 or later, Apple has detected an issue with your TrueDepth camera that might cause it to not function as expected. The TrueDepth camera contains lasers, which might be disabled for safety reasons if the device malfunctions or is damaged. This won't prevent you from using your iPhone or iPad, but until your iPhone or iPad is updated or serviced, you might not be able to use Face ID, Animoji, Memoji, and some other features that use the front camera.

As a result, I recommend service.

Service Checklist:

• iPhone service pricing.
• Check AppleCare Coverage.
• Get your iPhone ready for service.

Click ▶︎ Start a Service Request. ⚛️

Need more help?

• Call Apple Support at 1-800-APLCARE. 📞
• International Support. 🌐
• Contact Apple Support. 📝
• Live chat using Messages. 💬

Click ▶︎ Check Repair Status. 🔧

AllenRo Said:

"Trutone/faceid: Hi just like to ask if faceID is related to trutone?? Because my face ID is not working right now for some reasons then the true tone option on my display was gone."

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Get Face ID to Work...



Troubleshooting Face ID:

Tried these two links?:

• If an Alert Says Face ID has been Disabled on your iPhone or iPad Pro - Apple Support

• If Face ID isn't Working on your iPhone or iPad Pro - Apple Support

You need to follow all of my directions if you expect results, not just the quick ones.

Just so you know, your response was only 5 minutes after my detailed response.