Data use

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Level 1

4 points

Data use

Every single night I shut my I phone 11 down completely. I have for 2yrs now. How can my phone be using data when my phone is turned completely off???

iPhone 11, iOS 15

Posted on Sep 10, 2022 2:00 AM

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Answer 1

Best reply

Raicya

Level 10

208,605 points

Sep 10, 2022 7:12 AM in response to babygirl199

See these Apple articles below:

Use cellular data on your iPhone or iPad

Use cellular data on your iPhone or iPad - Apple Support

View or change cellular data settings on iPhone

View or change cellular data settings on iPhone - Apple Support (IN)

Set up cellular data service on your Wi-Fi + Cellular model iPad

Set up cellular data service on your Wi-Fi + Cellular model iPad - Apple Support

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Answer 2

babygirl199 Author

Level 1

4 points

Sep 11, 2022 2:58 AM in response to Raicya

Thanks for your reply. I have read those articles before and they were helpful. However none of them answer my question as to why, when my phone is completely shut down I am having data usage when I'm sleeping. If it continues I will contact my carrier in hopes of answers and then I will start turning off all data before shutting down.

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Answer 3

babygirl199 Author

Level 1

4 points

Sep 12, 2022 1:12 AM in response to muguy

When I check my data use on my account it shows data being used at the time I am sleeping. I have turned off almost all of my apps except for a couple and the usage has stopped for now when my phone is shut down. Just wish I knew why it was doing that. I have always shut my phone down at night from day one.

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Answer 4

Raicya

Level 10

208,605 points

Sep 12, 2022 1:54 AM in response to babygirl199

it shows data being used at the time I am sleeping.

Go to -> Settings.

(1) Tap Mobile network -> Mobile data options -> tap Roaming -> scroll down.

-> Data saver mode -> set Off or On, read the info.

-> Restrict IP address tracking -ON -> by hiding your IP address from unknown trackers in Mail and Safari.

You can turn it Off if you wish.

(2) Scroll to Mobile Data -> check.

Turn off 'everything', and the next morning see what kind of error you get. Then you know which service is using data.

Contact your carrier, request a printout.

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Answer 5

muguy

Level 9

77,551 points

Sep 11, 2022 4:12 AM in response to babygirl199

What makes you think you’re using data?

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Data use

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