You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Backup with a broken screen

How am I supposed to do a backup when I can’t see what I’m doing? (they recommend it prior to a repair.)


It is literally only my screen that is broken, is it still likely they will wipe my MacBook?

MacBook Pro 13″, 12.4

Posted on Sep 10, 2022 7:40 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 10, 2022 8:11 AM

ace99k wrote:

How am I supposed to do a backup when I can’t see what I’m doing? (they recommend it prior to a repair.)

It is literally only my screen that is broken, is it still likely they will wipe my MacBook?


Plug in an external monitor.


If you already have a current backup— then your bases are covered.



If you value your user data— do not wait for a catestrophic failure of some sort to get the back-up religion.


3-2-1 Backup Strategy: three copies of your data, two different methods, and one offsite.

More than one device, more than one backup methodology.

1 reply
Question marked as Top-ranking reply

Sep 10, 2022 8:11 AM in response to ace99k

ace99k wrote:

How am I supposed to do a backup when I can’t see what I’m doing? (they recommend it prior to a repair.)

It is literally only my screen that is broken, is it still likely they will wipe my MacBook?


Plug in an external monitor.


If you already have a current backup— then your bases are covered.



If you value your user data— do not wait for a catestrophic failure of some sort to get the back-up religion.


3-2-1 Backup Strategy: three copies of your data, two different methods, and one offsite.

More than one device, more than one backup methodology.

Backup with a broken screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.