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User profile for user: Tabita1098
Tabita1098 Author
User level: Level 1
4 points

About Subscription

Hello Apple,

My iPhone has problems with subscriptions, I feel like I've never subscribed to anything, but I was told to pay, I even deleted the application a long time ago, what should I do? because I can't download anything in the app store. Please help me

iPhone 7 Plus, iOS 14

Posted on Sep 10, 2022 10:04 AM

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User profile for user: Raicya
Raicya
User level: Level 10
208,557 points

Posted on Sep 10, 2022 10:25 AM

See -> Delete apps on your iPhone, iPad, and iPod touch

Delete apps on your iPhone, iPad, and iPod touch - Apple Support

  • If you delete an app, it doesn’t cancel in-app subscriptions that you might have. While deleting an app, you might see a Cancel Subscriptions option. Learn how to cancel your subscriptions.

 

See also the following Apple articles:

If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If the subscription that you want to cancel is not listed

If the subscription that you want to cancel is not listed – Apple Support (UK)

 

Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

  • If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.
  • Refunds are not guaranteed. For more information, see the Terms & Conditions.


Click here for more support and assistance.





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User profile for user: Raicya
Raicya
User level: Level 10
208,557 points

Sep 10, 2022 10:25 AM in response to Tabita1098

See -> Delete apps on your iPhone, iPad, and iPod touch

Delete apps on your iPhone, iPad, and iPod touch - Apple Support

  • If you delete an app, it doesn’t cancel in-app subscriptions that you might have. While deleting an app, you might see a Cancel Subscriptions option. Learn how to cancel your subscriptions.

 

See also the following Apple articles:

If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If the subscription that you want to cancel is not listed

If the subscription that you want to cancel is not listed – Apple Support (UK)

 

Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

  • If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.
  • Refunds are not guaranteed. For more information, see the Terms & Conditions.


Click here for more support and assistance.





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