Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 13 call answering

Why does my iPhone 13 not ring when a certain person calls? They are not blocked or any other issue like that.

iPhone 13, iOS 15

Posted on Sep 10, 2022 10:44 AM

Reply
Question marked as Best reply

Posted on Sep 11, 2022 11:48 AM

Hey JohnGarnet,


From what we understand, you're experiencing an issue with your phone not ringing for certain people calls. We'd like to ask some questions that may help you get answers.


  • Has it ever worked for this contact?
  • If so, had there been changes under the contact's information?
  • Have you deleted the contact and re-added it to your device?


We'll wait to hear back. Take care.





Thank you.

2 replies
Question marked as Best reply

Sep 11, 2022 11:48 AM in response to JohnGarnet

Hey JohnGarnet,


From what we understand, you're experiencing an issue with your phone not ringing for certain people calls. We'd like to ask some questions that may help you get answers.


  • Has it ever worked for this contact?
  • If so, had there been changes under the contact's information?
  • Have you deleted the contact and re-added it to your device?


We'll wait to hear back. Take care.





Thank you.

iPhone 13 call answering

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.