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User profile for user: shabely48
shabely48 Author
User level: Level 1
4 points

Account disabled

Every time I go to update an app or make a purchase for more storage, I get a notification that says my account is disabled in the App Store and iTunes. Please help me

iPhone 12, iOS 15

Posted on Sep 10, 2022 12:07 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,591 points

Sep 10, 2022 12:28 PM in response to shabely48

See the Apple Support article(s) below. 


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.   *


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


If necessary, use Twitter or Messages.


Apple on Twitter


Messages chat with Apple

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Account disabled

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