I haven't received the trade-in box. What does it look like?

Did you look at the box you did receive? Sometimes it is the same box. Carefully try to lift off the address label on it - if t is, a return label should be underneath.

lijiayong wrote:

I haven't received the trade-in box. I only got the package for the new device. Please describe the trade-in box so that I can be sure if I received it or not.

lokks like a box , about the same size as computer box...

see if there is anything here:

Apple Trade In - Apple

Hi,

Ordinary cardboard box, return address printed seal in it.