Hello,
I have Samsung QN95 2021 model with apple music app and adter 15minutes playing the app turns off my tv. I tried lot of albums, playlists…
In the tv settings i have disable sleeper or energy saver.
I tried apple music app reinstall also.
So why is it hapenning?
QAQ95,
Hi pulsik,
Thank you for posting in Apple Support Communities! Is this only happening when using the Apple Music app? Are there any firmware updates available for your Samsung TV?
According to this article: An app is not working on my Samsung TV or projector
You can do the following to troubleshoot this:
1. Cold boot the TV.
2. Update the TV's software.
3. Delete the app from the TV and download it again.
4. Reset Smart Hub on your TV.
Have a good one!
Apple music - samsung tv app
