I am unable to enter my password from my Mac Keyboard or move my mouse pointer

How can I enter my password on my screen from my Mac Keyboard or move my mouse pointer


Posted on Sep 11, 2022 5:44 AM

Reply
1 reply

Sep 12, 2022 7:45 AM in response to Lochaber70

Lochaber70 wrote:

How can I enter my password on my screen from my Mac Keyboard or move my mouse pointer


?


Old issue, new issue, what changed?


Boot into Internet Recovery (Option Command R) and from the dropdown menu: Utilities>  Disk Utility> run the First Aid on your Macintosh HD (and the "Macintosh HD-Data" volume as well if Catalina/Big Sur/Monterey) If errors are found and repaired, run again until no errors reported.


Disk Utility>View>Show All Devices The best sequence is —

Volume level

Container level

Parent drive




How to repair a Mac disk with Disk Utility

How to repair a Mac disk with Disk Utility - Apple Support




SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies



if no resolve—


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line Apple Support



Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support




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I am unable to enter my password from my Mac Keyboard or move my mouse pointer

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