Why does the "look for duplicates" function not work. It always returns "no duplicates found"? Somehow using iCloud and Google has made dozens of duplicate cards on my MAC. My MOS is Big Sur and it says it is up to date.
MacBook Air
The functionality of Contacts application will Merge Duplicate contact information for contact information stored " On My Mac " and " iCloud " .
The definition of " On My Mac " being as the name implies, Stored On the Computer itself and iCloud as being the Apple Service on iCloud.
Now, when the Source of the Contacts information is also Synced to Third Party Services like Google - that will change things dramatically.
As a TEST ONLY, in the application Contacts, Untick Google from the Source to sync Contacts.
This will leave only iCloud as the one and only source to sync the Contacts application.
What happens ?
The functionality of Contacts application will Merge Duplicate contact information for contact information stored " On My Mac " and " iCloud " .
The definition of " On My Mac " being as the name implies, Stored On the Computer itself and iCloud as being the Apple Service on iCloud.
Now, when the Source of the Contacts information is also Synced to Third Party Services like Google - that will change things dramatically.
As a TEST ONLY, in the application Contacts, Untick Google from the Source to sync Contacts.
This will leave only iCloud as the one and only source to sync the Contacts application.
What happens ?
You are welcome and thank you too 🇨🇦
Do come back to the Apple Support Communities ( ASC ) in the future, if / or when additional questions may arise
Yes! That’s clearly what was creating the duplicate cards. Can’t have both iCoud and Google selected at the same time.
Thanks
Contacts not removing or merging duplicates. There are lots of them/
