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Internet disconnected while calling

Hello,

I am using my dual sim for calling & receiving and esim for internet date. While I’m on a call the esim will be disconnected and can’t use the internet.

iPhone 12 Pro Max, iOS 15

Posted on Sep 12, 2022 4:52 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 12, 2022 6:49 AM

Mohmad94 wrote:

Hello,
I am using my dual sim for calling & receiving and esim for internet date. While I’m on a call the esim will be disconnected and can’t use the internet.


Have you consulted your carrier...?



ref: If Dual SIM with an eSIM isn't working on your iPhone - Apple Support


E-Sim Loses Signal | T-Mobile Community


Dual sim drop signal - Apple Support Communities



1 reply
Question marked as Top-ranking reply

Sep 12, 2022 6:49 AM in response to Mohmad94

Mohmad94 wrote:

Hello,
I am using my dual sim for calling & receiving and esim for internet date. While I’m on a call the esim will be disconnected and can’t use the internet.


Have you consulted your carrier...?



ref: If Dual SIM with an eSIM isn't working on your iPhone - Apple Support


E-Sim Loses Signal | T-Mobile Community


Dual sim drop signal - Apple Support Communities



Internet disconnected while calling

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