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Level 1

4 points

Connection issues

When I’m not at home my wifi doesn’t work and I’ve already restarted my iPhone and made sure cellular data was on, but it still doesn’t work. I’ve paid for unlimited day so I’m confused as to why it’s not working…

iPhone 12 Pro Max, iOS 15

Posted on Sep 12, 2022 8:55 AM

Best reply

Raicya

Level 10

208,419 points

Posted on Sep 12, 2022 10:14 AM

and made sure cellular data was on,

Optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support

Check the Wi-Fi network

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support

Check the router settings:

Recommended settings for Wi-Fi routers and access points

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support

If they are On, turn Off Hotspot & VPN.

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