Notifications for apps go to old phone

Hi,


I recently upgraded my iPhone and the notifications for most of my apps are still going to my old phone. This still happens even when the old phone is turned off. Please can you help me get the notifications moved over to the new phone? Within notification settings for each app, the settings are the same for both phones!

iPhone 13

Posted on Sep 12, 2022 12:24 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 14, 2022 7:18 PM

Hi Leegun12_,


For help with ensuring all your data has been transferred to your new device regarding, view the methods found in the article here: Transfer data from your previous iOS or iPadOS device to your new iPhone or iPad


Once you're sure your data is transferred you can erase your previous iPhone with the steps here: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


If you don't wish to erase the data from your previous device, try signing out of the apps and services that are still receiving notifications. Ensure the SIM card from your previous iPhone been removed, and disconnect it from Wi-Fi.


Best.

1 reply
Question marked as Top-ranking reply

Sep 14, 2022 7:18 PM in response to Leegun12_

Hi Leegun12_,


For help with ensuring all your data has been transferred to your new device regarding, view the methods found in the article here: Transfer data from your previous iOS or iPadOS device to your new iPhone or iPad


Once you're sure your data is transferred you can erase your previous iPhone with the steps here: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


If you don't wish to erase the data from your previous device, try signing out of the apps and services that are still receiving notifications. Ensure the SIM card from your previous iPhone been removed, and disconnect it from Wi-Fi.


Best.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Notifications for apps go to old phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.